FAQs
FAQs
How do I start the booking process?
Once you approve your formal quote, you will receive an invoice that also serves as your service agreement. A nonrefundable 30% deposit is required to reserve your date. The remaining balance is due 14 days before the event for DJ, entertainment and rental bookings, and 30 days before the event for Campo Bello Event Space.
What is your policy for damaged or unused items?
Items damaged beyond normal wear and tear are subject to a repair/replacement fee.
Any unused items cannot be refunded/credited.
FAQs
When do you deliver?
We usually deliver the day before or the morning of the event. We will schedule a time that works for you, your venue, and us.
When do you pick up?
We pick up after your event ends or the next morning. For Saturday events we pickup after your event ends or Sunday morning. We will schedule a time that works for you, your venue, and us.
FAQs
What is your delivery fee?
Delivery & setup is a flat fee based on the total round-trip distance to your venue:
- Under 50 miles round trip: $100
- Over 50 miles round trip: $200
It covers delivery, setup and pickup of all your rentals (dance floor, tables and chairs, tent, photo booth, yard games and decor), and it is charged once per event.
What if I don't use/want an item the day of my event?
Any unused/unwanted items cannot be refunded/credited.
LET’S START PLANNING YOUR EVENT!
