FAQs
FAQs
How do I start the booking process?
Once you approve your formal quote, you will receive an invoice that also serves as your service agreement. A nonrefundable 30% deposit is required to reserve your date. The remaining balance is due seven days before the event.
What is your policy for damaged or unused items?
Items damaged beyond normal wear and tear are subject to a repair/replacement fee.
Any unused items cannot be refunded/credited.
FAQs
When do you deliver?
We usually deliver the day before or the morning of the event. We will schedule a time that works for you, your venue, and us.
When do you pick up?
We pick up after your event ends or the next morning. For Saturday events we pickup after your event ends or Sunday morning. We will schedule a time that works for you, your venue, and us.
FAQs
What is your delivery fee?
The delivery fee is based on the event location and total round-trip mileage. Please use the following guide for estimated delivery pricing:
0–20 miles: Free
21–50 miles: $50
51–75 miles: $100
76–100 miles: $150
101–150 miles: $250
151–200 miles: $300
What if I don't use/want an item the day of my event?
Any unused/unwanted items cannot be refunded/credited.
LET’S START PLANNING YOUR EVENT!
